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The Beauty Journey · Client Relationship Engine
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Every woman who walks through your door is already beautiful.
Umuhlewena ensures she never forgets it.
THE BEAUTY JOURNEY PHILOSOPHY · UMUHLEWENA
Sent this month
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Delivery rate
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Active clients
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Pending messages
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Recent messages
Last 8 touchpoints sent
ClientSegmentTouchpointSentStatus
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Upcoming messages
Scheduled for the next 7 days
ClientSegmentTouchpointScheduled
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Touchpoints
Edit message templates per beauty segment
💇 Hair
💅 Nails
✨ Aesthetics
🌿 Wellness
Variables: {{client_name}}{{treatment}}{{salon_name}}{{therapist_name}}{{next_date}}{{booking_link}}
Message log
Full history of every touchpoint sent
All
💇 Hair
💅 Nails
✨ Aesthetics
🌿 Wellness
Sent
Pending
Failed
ClientSegmentTouchpointPhoneSent atStatus
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Integration setup
WhatsApp API and booking system connections are configured during onboarding. Available in the full platform.
Integration
Connect your booking system and WhatsApp API
Booking system webhook
https://umuhlewena.app/webhook/bookings/your-key
POST a JSON body with: client_name, phone, treatment, segment, salon_name, therapist_name
WhatsApp API credentials
Meta Cloud API
Twilio
360Dialog
This appears as {{salon_name}} in all messages
API key (generic webhook)
umhl_live_••••••••••••••••••••••••••••••
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Send test message
Connect your WhatsApp API in the Integration settings to enable live message testing.
Send test
Verify your WhatsApp API is connected